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Affiliate Program Term and Conditions

Affiliate Program Terms And Conditions

Last Updated: December 26, 2025

1. DEFINITIONS

In this Agreement, the following terms have the meanings set out below:

  • 1.1 "Affiliate" means the individual or legal entity who has applied to join the Program, been approved by Compensky, and who promotes Compensky Services through the Referral Link.

  • 1.2 "Agreement" means these Affiliate Program Terms and Conditions, together with the Registration Form, any Acceptance Communication, Campaign Terms, and any amendments made from time to time.

  • 1.3 "Airline" means any air carrier operating commercial passenger flights, including their agents, insurers, or other liable parties.

  • 1.4 "Campaign" means a specific promotional initiative within the Program, which may have distinct tracking parameters, commission structures, or promotional materials.

  • 1.5 "Campaign Terms" means the specific terms, commission rates, and conditions applicable to a particular Campaign, as displayed in the Affiliate Dashboard or communicated in writing.

  • 1.6 "Claim" means a request for compensation submitted by a Passenger to Compensky in respect of a disrupted flight, arising under applicable passenger rights regulations.

  • 1.7 "Commission" means the payment due to the Affiliate in respect of a Paid Claim that has been properly tracked and attributed to the Affiliate in accordance with this Agreement.

  • 1.8 "Commission Rate" means the percentage or fixed amount payable to the Affiliate for each Paid Claim, as specified in the Affiliate Dashboard or Campaign Terms.

  • 1.9 "Compensation" means the monetary amount that Compensky recovers from an Airline or other responsible party on behalf of a Passenger in respect of a valid Claim.

  • 1.10 "Compensky" means Compensky Danışmanlık Ticaret Limited Şirketi, a limited liability company registered in Turkey, operating the Website and providing the Services.

  • 1.11 "Compensky Content" means all content, materials, software, trademarks, logos, designs, data, and intellectual property owned by or licensed to Compensky.

  • 1.12 "Cookie Duration" means the period during which a cookie placed on a visitor's device remains valid for tracking purposes. The standard Cookie Duration is specified in the Affiliate Dashboard and may vary by Campaign.

  • 1.13 "Minimum Payout Threshold" means the minimum Commission amount that must accumulate before payment is processed, currently one hundred Euro (€100) for all bank transfers, or as otherwise specified in the Affiliate Dashboard.

  • 1.14 "Paid Claim" means a Claim where Compensky has successfully recovered Compensation from the Airline or other responsible party, the Passenger has become entitled to receive payment after deduction of Compensky's service fee, and payment processing has been completed or initiated.

  • 1.15 "Passenger" means an individual air traveler who may be entitled to compensation for flight disruption under applicable regulations.

  • 1.16 "Program" means the Compensky Partner Affiliate Program governed by this Agreement.

  • 1.17 "Referral" means a visitor who arrives at the Website through the Affiliate's Referral Link and whose activity is tracked by the Tracking System.

  • 1.18 "Referral Link" means the unique hyperlink, tracking URL, or promotional code provided to the Affiliate by Compensky for tracking Referrals.

  • 1.19 "Registration Form" means the online application form or process through which prospective Affiliates apply to join the Program.

  • 1.20 "Services" means the flight compensation claim handling services provided by Compensky to Passengers, including assessment, negotiation, legal representation, and collection of Compensation on behalf of Passengers.

  • 1.21 "Tracking System" means the technical platform and methods used by Compensky to record, monitor, and attribute Referrals, Claims, and Paid Claims to individual Affiliates.

  • 1.22 "Website" means the website operated by Compensky at compensky.com and any related subdomains or successor domains.

  • 1.23 "Affiliate Dashboard" means the online interface provided to Affiliates for monitoring Referrals, Claims, Commissions, and accessing promotional materials and account information.

  • 1.24 "Affiliate Channel" means any platform, medium, or method used by the Affiliate to communicate with audiences and promote the Services, including but not limited to websites, blogs, social media accounts, mobile applications, email newsletters, and offline promotional activities.

  • 1.25 “Report” means the monthly fee statement generated by Compensky through the Affiliate Tracking Platform that summarizes the Paid Claims recorded for the relevant month and the corresponding Fee payable to the Affiliate for that month, and that is made available to the Affiliate via the Platform or by email for reconciliation and payment purposes.

2. APPLICATION AND ACCEPTANCE

  • 2.1 Eligibility: Any individual aged 18 years or older, or any legally registered company or organization, may apply to become an Affiliate. Applicants must have legitimate access to at least one Affiliate Channel through which they can promote the Services.

  • 2.2 Application Process: To apply for the Program, the applicant must complete and submit the Registration Form with accurate and complete information about themselves, their business activities, and their promotional channels.

  • 2.3 Discretionary Approval: Compensky reserves the absolute right to accept or reject any application without providing reasons. Compensky may decline applications based on factors including but not limited to the nature of the applicant's website or channels, content quality, compliance history, competitive conflicts, or business suitability.

  • 2.4 Verification Requirements: Compensky may require applicants or existing Affiliates to provide identity verification, business registration documents, tax identification numbers, bank account details, or other information necessary for compliance with legal obligations or to prevent fraud.

  • 2.5 Acceptance Communication: If an application is approved, Compensky will notify the applicant by email or through the Affiliate Dashboard. The Agreement becomes effective upon such notification.

  • 2.6 Restrictions on Multiple Accounts: Each individual or entity may maintain only one Affiliate account unless explicitly authorized in writing by Compensky. Creation of multiple accounts for the purpose of circumventing rules or obtaining additional benefits is strictly prohibited.

3. NATURE OF THE RELATIONSHIP

  • 3.1 Independent Contractor Status: The Affiliate is and shall remain an independent contractor. Nothing in this Agreement creates, or shall be deemed to create, any employment relationship, partnership, joint venture, agency relationship, or franchisor franchisee relationship between Compensky and the Affiliate.

  • 3.2 No Authority to Bind: The Affiliate has no authority to make commitments, give warranties, enter into agreements, or otherwise create obligations on behalf of Compensky. The Affiliate shall not represent itself as an employee, agent, or authorized representative of Compensky.

  • 3.3 Own Resources and Expenses: The Affiliate is responsible for all costs, expenses, equipment, and resources necessary to participate in the Program and promote the Services. Compensky shall not reimburse the Affiliate for any such costs except as specifically agreed in writing.

  • 3.4 Customer Relationship: Passengers who submit Claims through Referral Links remain customers of Compensky for purposes of service delivery, legal representation, data processing, and customer support. The Affiliate has no direct contractual relationship with such Passengers regarding the Services.

4. SCOPE OF THE PROGRAM

  • 4.1 Promotional Activities: The Program enables the Affiliate to promote the Services through online and offline Affiliate Channels, directing potential claimants to the Website using approved Referral Links and promotional materials.

  • 4.2 Service Coverage: The Services promoted under this Program assist Passengers in claiming compensation for flight delays, cancellations, denied boarding, missed connections, and other disruptions covered by EU Regulation 261/2004, UK Regulation 261/2004, the Montreal Convention, and other applicable passenger rights regulations.

  • 4.3 No Win No Fee Model: The Affiliate shall accurately describe Compensky's business model, which operates on a contingency basis whereby Passengers pay fees only if Compensation is successfully recovered.

  • 4.4 Compliance with Compensky Policies: The Affiliate's promotional activities must align with Compensky's current terms of service, privacy policy, and customer communication standards as published on the Website.

5. AFFILIATE OBLIGATIONS

  • 5.1 Accurate Information: The Affiliate must provide complete and accurate information during registration and promptly notify Compensky of any changes to contact details, business structure, tax status, bank account information, or other material facts.

  • 5.2 Proper Use of Referral Links: The Affiliate must use only Referral Links and tracking mechanisms provided or approved by Compensky. The Affiliate must implement Referral Links correctly and must not modify, obscure, or manipulate tracking parameters.

  • 5.3 Honest and Fair Promotion: The Affiliate shall present the Services truthfully and shall not make false, misleading, or exaggerated claims about Compensation amounts, success rates, processing times, or the likelihood of successful claims. The Affiliate must clearly distinguish between guaranteed rights and potential outcomes.

  • 5.4 Legal Compliance: The Affiliate must comply with all applicable laws and regulations, including but not limited to advertising standards, consumer protection laws, competition law, data protection regulations, tax laws, and any licensing or registration requirements applicable to the Affiliate's business activities.

  • 5.5 Own Channels and Content: The Affiliate is solely responsible for creating, maintaining, hosting, and moderating its own Affiliate Channels. The Affiliate must ensure that all content on such channels is lawful, decent, respectful, and does not infringe third party rights.

  • 5.6 Monitoring and Quality: The Affiliate should regularly review its promotional materials and channels to ensure continued compliance with this Agreement and applicable laws.

  • 5.7 Cooperation: The Affiliate shall cooperate reasonably with Compensky's requests for information, compliance checks, or investigations related to the Program.

6. PROHIBITED ACTIVITIES

The Affiliate must not engage in any of the following activities:

  • 6.1 Misleading Advertising: Using deceptive, false, or misleading statements, images, or tactics in any promotional material. This includes overstating success rates, guaranteeing specific Compensation amounts, or creating unrealistic expectations.

  • 6.2 Brand Keyword Bidding: Bidding on, purchasing, or using Compensky's brand name, trademarks, trade names, or any confusingly similar terms in paid search advertising (including but not limited to Google Ads, Bing Ads, or social media advertising platforms) without explicit prior written permission from Compensky. This prohibition includes variations, misspellings, and combinations of Compensky's brand terms.

  • 6.3 Impersonation: Misrepresenting the Affiliate's relationship with Compensky or creating the impression that the Affiliate is Compensky, an official Compensky customer service channel, a Compensky employee, or an authorized Compensky representative.

  • 6.4 Spam and Unsolicited Communications: Sending unsolicited bulk emails, unsolicited direct messages, automated mass communications, or other forms of spam. Using purchased or scraped email lists, contact lists, or databases without proper consent.

  • 6.5 Prohibited Domains and Content: Hosting Referral Links on websites or channels containing illegal content, adult content, content promoting violence, hate speech, discrimination, gambling, illegal substances, copyright infringement, or any other content that could harm Compensky's reputation.

  • 6.6 Unapproved Incentives: Offering cashback, rebates, gift cards, prizes, discounts, or other financial incentives to encourage Claims without prior written approval from Compensky. Implementing coupon codes, voucher systems, or promotional discounts that are not authorized.

  • 6.7 Fraudulent Activity: Engaging in click fraud, generating fake Referrals, submitting fraudulent Claims, creating artificial traffic, using bots or automated systems, making self-referrals, referring family members or employees without disclosure, or manipulating the Tracking System in any manner.

  • 6.8 Cookie Stuffing and Forced Clicks: Implementing cookie stuffing techniques, hidden iframes, automatic redirects, forced clicks, pop-unders, or any method that places tracking cookies or generates Referrals without genuine user action.

  • 6.9 Trademark Misuse: Registering domain names, social media handles, or business names that incorporate Compensky's trademarks or are confusingly similar to Compensky's brand.

  • 6.10 Reverse Engineering: Attempting to reverse engineer, decompile, or discover the source code or algorithms of the Website, Tracking System, or any Compensky software or technical systems.

  • 6.11 Reputation Harm: Taking any action that could reasonably be expected to damage Compensky's reputation, goodwill, or business relationships with Passengers, Airlines, partners, or regulators.

7. MARKETING AND BRAND GUIDELINES

  • 7.1 Limited License: Subject to compliance with this Agreement, Compensky grants the Affiliate a non-exclusive, non-transferable, revocable, royalty-free license to use Compensky's name, logos, and approved promotional materials solely for the purpose of participating in the Program during the term of this Agreement.

  • 7.2 Approved Materials: The Affiliate should use promotional materials provided or approved by Compensky through the Affiliate Dashboard or in writing. Compensky may provide brand guidelines, logo usage rules, sample content, or creative assets.

  • 7.3 Brand Integrity: The Affiliate must not alter, modify, distort, or create derivative works of Compensky's logos, trademarks, or branded materials. The Affiliate must display such materials clearly, prominently, and in a manner that maintains brand integrity.

  • 7.4 No Confusingly Similar Marks: The Affiliate must not create, use, or register any trademarks, logos, domain names, or business names that are substantially similar to or could be confused with Compensky's brand.

  • 7.5 Compliance with Guidelines: If Compensky provides specific brand guidelines or usage instructions, the Affiliate must follow such guidelines. Failure to comply with brand guidelines may result in suspension or termination.

  • 7.6 Approval for Special Uses: Any use of Compensky's brand in press releases, media kits, co-branded materials, large-scale advertising campaigns, or promotional formats not explicitly authorized requires prior written approval from Compensky.

  • 7.7 Removal Upon Termination: Upon expiry or termination of this Agreement, the Affiliate must immediately cease all use of Compensky's name, logos, and branded materials and must remove such materials from all Affiliate Channels within seven (7) days.

8. TRACKING, COOKIES, AND ATTRIBUTION

  • 8.1 Tracking Mechanism: Compensky uses technical methods including cookies, tracking pixels, unique identifiers, and other standard web analytics technologies to track Referrals and attribute Claims to Affiliates.

  • 8.2 Cookie Duration: When a visitor clicks a Referral Link, a tracking cookie is placed on their device. This cookie remains active for the Cookie Duration which is 30 days. Claims submitted by that visitor during the Cookie Duration may be attributed to the Affiliate.

  • 8.3 Attribution Logic: Compensky uses last-click attribution, meaning that if a visitor clicks multiple Referral Links from different Affiliates, the Claim is attributed to the Affiliate whose link was clicked most recently within the active Cookie Duration. Compensky reserves the right to use alternative attribution models where appropriate.

  • 8.4 Pre-existing Customers: If a Passenger has previously visited the Website directly, through another Affiliate, or through Compensky's own marketing channels, the subsequent Claim may not be attributed to the Affiliate even if the Passenger later clicks the Affiliate's Referral Link. Compensky's attribution rules are designed to give proper credit while preventing unfair commission claims.

  • 8.5 Technical Limitations: The Affiliate acknowledges that tracking is subject to technical limitations including cookie blocking, browser privacy settings, device changes, and platform restrictions. Compensky is not liable for tracking failures caused by such limitations.

  • 8.6 Tracking Data as Final: Data recorded in Compensky's Tracking System and displayed in the Affiliate Dashboard is final and binding for Commission calculation purposes, except in cases of manifest technical error. The Affiliate may report suspected tracking errors to Compensky for investigation.

  • 8.7 Link Format Requirements: To ensure accurate tracking, the Affiliate must implement Referral Links in the exact format provided, without modification to tracking parameters. Compensky is not responsible for tracking failures caused by improperly formatted or modified links.

  • 8.8 Reporting: Compensky provides tracking reports and performance data through the Affiliate Dashboard. The format, content, and frequency of such reports are determined by Compensky's technical capabilities and may change over time.

9. COMMISSION CALCULATION AND PAYMENT

9.1 Paid Claim Definition

A Claim becomes a Paid Claim for Commission purposes when all of the following conditions are met:

  • 9.1.1 The Claim was submitted by a Passenger who was properly tracked as a Referral from the Affiliate within the applicable Cookie Duration;

  • 9.1.2 Compensky has successfully recovered Compensation from the Airline or other responsible party;

  • 9.1.3 The Passenger has accepted Compensky's service terms and agreed to the applicable service fee;

  • 9.1.4 Compensky has processed or initiated payment to the Passenger after deduction of the agreed service fee; and

  • 9.1.5 The Claim has not been reversed, refunded, charged back, or subsequently determined to be fraudulent or otherwise invalid.

  • 4.5.1 You may not assign, transfer, or convey the Claim to any other party as the legal title to the Claim has been assigned to CompenSky, or you have authorized CompenSky to act on your behalf, and such assignment or authorization is exclusive during the term of our engagement;

9.2 Commission Rate
  • 9.2.1 The Commission payable for each Paid Claim is calculated by applying the Commission Rate to the Commission Base as defined below.

  • 9.2.2 The Commission Rate is specified in the Affiliate Dashboard, Campaign Terms, or a separate written agreement between Compensky and the Affiliate. If no specific rate is stated, no Commission is due.

  • 9.2.3 Compensky reserves the right to offer different Commission Rates for different Campaigns, geographic markets, claim types, or promotional periods.

9.3 Commission Base
  • 9.3.1 Unless otherwise specified in Campaign Terms, the Commission Base is the gross Compensation amount that Compensky receives from the Airline or other responsible party in respect of the Paid Claim.

  • 9.3.2 CompenSky may also Withdraw from the Compensation Service, decline to continue pursuing your Claim, or terminate our representation as described in the Withdrawal and Termination section below, subject to the terms and conditions set forth therein.

  • Statutory interest awarded by courts or dispute resolution bodies

  • Legal costs and attorney fees awarded by courts

  • Reimbursement of out-of-pocket expenses paid by Compensky (such as court filing fees or external legal counsel fees)

  • Administrative fees or collection costs charged separately

  • Currency conversion gains or losses

  • Any amounts refunded, charged back, or not actually received by Compensky

  • 9.3.3 If Compensky's service fee structure changes or if specific Campaigns have different calculation methods, this will be clearly communicated in Campaign Terms.

9.4 Payment Processing
  • 9.4.1 Calculation Period: Commissions are calculated on a monthly basis. At the end of each calendar month, Compensky determines which Claims became Paid Claims during that month and calculates the corresponding Commission amounts.

  • 9.4.2 Payment Schedule: Subject to the Minimum Payout Threshold being met, Compensky processes Commission payments within thirty (30) days after the end of the month in which the Paid Claims occurred.

  • 9.4.3 Minimum Payout Threshold: Commission is paid only if the total amount due for a given month meets or exceeds the Minimum Payout Threshold. If the threshold is not met, the unpaid Commission carries forward to the next month and accumulates until the threshold is reached.

  • 9.4.4 Payment Currency: Unless otherwise agreed in writing, all Commission payments are calculated and paid in Euro (EUR). If payment in another currency is agreed, the conversion rate shall be the European Central Bank reference rate applicable on the last business day of the month for which the Commission is calculated.

  • 9.4.5 Payment Methods: Compensky pays Commissions via bank transfer (including SEPA transfers for European Economic Area banks), international wire transfer, or other electronic payment services as mutually agreed. The Affiliate must provide valid and complete bank account information or payment service account details.

  • 9.4.6 Transfer Fees: Compensky covers the transfer fee for the outgoing payment instruction from Compensky’s bank. However, any intermediary bank charges, currency conversion fees, taxes, or other unexpected transaction costs deducted by the receiving or intermediary banks shall not be Compensky’s responsibility and may be borne by the Affiliate, depending on the payment method and agreement between the parties.

  • 9.4.7 Reporting: The Fee is calculated on a monthly basis at the end of each calendar month. Compensky will calculate the Fee in the Affiliate Tracking Platform based on the total value of Paid Claims recorded for that month, and will generate a monthly statement (the “Report”). Compensky will make the Report available to the Affiliate promptly after it is generated via the Affiliate Tracking Platform or by email. The parties agree that, unless mandatory law requires a separate tax invoice, the Report serves as the billing document for the relevant month and reflects the Fee payable for that month.

9.5 Taxes
  • 9.5.1 Affiliate Tax Responsibility: The Affiliate is solely and exclusively responsible for determining, declaring, and paying all taxes, social security contributions, and other governmental charges arising from or relating to Commission income. This includes but is not limited to income tax, value-added tax (VAT), withholding tax, and social security contributions.

  • 9.5.2 VAT Treatment: If the Affiliate is registered for VAT or equivalent tax, Commission amounts are stated as exclusive of such tax. The Affiliate is responsible for properly accounting for and remitting VAT to the relevant tax authorities in accordance with applicable law.

  • 9.5.3 Withholding Tax: If Compensky is required by law to withhold tax from Commission payments, such tax will be deducted from the amount paid to the Affiliate, and Compensky will provide the Affiliate with appropriate documentation evidencing the withholding. The Affiliate may not claim any additional compensation from Compensky in respect of withheld amounts.

  • 9.5.4 Tax Documentation: Compensky may request tax documentation from the Affiliate, including tax residency certificates, VAT registration certificates, or other documents necessary to comply with tax reporting obligations. The Affiliate must provide such documentation promptly.

9.6 Commission Reversals and Chargebacks
  • 9.6.1 If, after Commission has been paid, it is discovered that the underlying Compensation was refunded by Compensky, charged back by the Airline, obtained through fraud, or otherwise becomes invalid, Compensky may reclaim the Commission from the Affiliate.

  • 9.6.2 Compensky may recover such amounts by offsetting against future Commission payments, requesting direct repayment, or, if necessary, pursuing legal remedies.

  • 9.6.3 The Affiliate agrees to promptly reimburse Compensky for any overpayments or undue Commission payments upon notification.

9.7 Duplicate Claims
  • 9.7.1 Each unique flight disruption can generate only one Paid Claim and therefore only one Commission payment, regardless of how many times a Claim is submitted or tracked.

  • 9.7.2 If a Passenger submits a Claim through multiple channels or Affiliates, only the first properly tracked and processed Claim is eligible for Commission.

  • 9.8.3 Compensky determines in its sole discretion whether Claims are duplicates or relate to the same underlying flight disruption.

9.8 No Commission on Prohibited Traffic
  • 9.8.1 No Commission is payable for Referrals or Claims generated through any activity prohibited under Section 6 of this Agreement, including but not limited to self-referrals, fraudulent clicks, spam, or brand keyword bidding without authorization.

  • 9.8.2 Compensky may withhold, reduce, or reclaim Commission if it determines that the associated Referrals violated this Agreement.

10. DATA PROTECTION AND PRIVACY

  • 10.1 General Compliance: Both parties shall comply with all applicable data protection laws and regulations, including but not limited to the European Union General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (Kişisel Verilerin Korunması Kanunu - KVKK).

  • 10.2 Affiliate Responsibilities: When the Affiliate collects, processes, or transmits personal data of visitors or potential Passengers, the Affiliate must:

  • Provide clear and transparent privacy notices

  • Obtain necessary consents

  • Implement appropriate security measures

  • Respect data subject rights

  • Process personal data only for lawful purposes

  • Comply with data minimization principles

  • 10.3 Data Sharing with Compensky: If the Affiliate provides Compensky with personal data (such as contact information of potential claimants), the Affiliate warrants that it has the lawful basis to do so and has provided necessary privacy notices.

  • 10.4 Sensitive Data Prohibition: The Affiliate must not collect, process, or transmit to Compensky any sensitive personal data (such as health data, biometric data, or data revealing racial or ethnic origin, political opinions, religious beliefs, or sexual orientation) unless specifically authorized and necessary for legitimate claim processing.

  • 10.5 Security Measures: The Affiliate must implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure.

  • 10.6 Compensky Privacy Policy: The processing of personal data by Compensky is governed by Compensky's Privacy Policy available on the Website. The Affiliate should familiarize itself with this policy and may direct Passengers to it for information about how their data will be handled.

  • 10.7 Data Breach Notification: If the Affiliate becomes aware of any data breach, unauthorized access, or security incident affecting personal data that may concern Compensky or Passengers, the Affiliate must notify Compensky without undue delay.

  • 10.8 Cookies and Tracking: The Affiliate must comply with applicable laws regarding the use of cookies and similar tracking technologies on its own Affiliate Channels, including providing cookie notices and obtaining consent where required.

11. INTELLECTUAL PROPERTY

  • 11.1 Ownership: The Affiliate acknowledges and agrees that Compensky and its licensors own all right, title, and interest in and to the Compensky Content, including all intellectual property rights therein. This includes but is not limited to trademarks, service marks, trade names, logos, domain names, copyrights, designs, software, databases, proprietary processes, know-how, and confidential information.

  • 11.2 Limited License to Affiliate: The license granted under Section 7.1 is strictly limited to the purposes expressly stated in this Agreement. The Affiliate may not use Compensky Content for any other purpose or transfer, sublicense, or permit use by third parties.

  • 11.3 No Reverse Engineering: The Affiliate must not reverse engineer, decompile, disassemble, or attempt to derive the source code of any software, algorithms, or technical systems used by Compensky. The Affiliate must not create derivative works based on Compensky Content or develop competing services using information obtained through the Program.

  • 11.4 Goodwill: All goodwill and reputation arising from the Affiliate's use of Compensky's trademarks and brand elements shall inure exclusively to the benefit of Compensky.

  • 11.5 Affiliate Materials: The Affiliate retains all rights to its own Affiliate Channels, content, and intellectual property. The Affiliate grants Compensky a non-exclusive license to use the Affiliate's name, logo, and a description of the Affiliate's business for purposes of promoting the Program, unless the Affiliate objects in writing.

  • 11.6 Infringement Claims: If the Affiliate becomes aware of any third-party infringement of Compensky's intellectual property rights or any claims alleging infringement, the Affiliate should promptly notify Compensky.

12. TERM AND TERMINATION

12.1 Commencement and Duration
  • 12.1.1 This Agreement commences on the date that Compensky sends acceptance notification to the Affiliate and continues for an indefinite period until terminated by either party in accordance with this Section 12.

12.2 Termination by Affiliate
  • 12.2.1 The Affiliate may terminate this Agreement at any time by providing written notice to Compensky via email to the address specified for Program inquiries, or by closing the Affiliate account through the Affiliate Dashboard.

  • 12.2.2 Termination by the Affiliate becomes effective fourteen (14) days after Compensky receives the termination notice, unless Compensky agrees to an earlier effective date.

12.3 Termination by Compensky
  • 12.3.1 Compensky may terminate this Agreement at any time, with or without cause, by providing fourteen (14) days' advance written notice to the Affiliate.

  • 12.3.2 Compensky may terminate this Agreement immediately without prior notice if:

  • The Affiliate breaches any material provision of this Agreement

  • The Affiliate engages in any activity listed in Section 6 (Prohibited Activities)

  • The Affiliate violates Section 7 (Marketing and Brand Guidelines) or Section 11 (Intellectual Property)

  • Compensky reasonably believes the Affiliate is engaging in fraudulent activity or conduct that harms Compensky's reputation

  • The Affiliate fails to comply with data protection requirements under Section 10

  • The Affiliate becomes insolvent, bankrupt, or subject to receivership or similar proceedings

12.4 Suspension
  • 12.4.1 Compensky may suspend the Affiliate's access to the Program, Affiliate Dashboard, and Referral Links at any time if Compensky reasonably suspects a breach of this Agreement or needs to investigate potential violations. During suspension, no Commissions accrue on new Referrals.

  • 12.4.2 If the investigation concludes that no material breach occurred, Compensky will reinstate the Affiliate and Commission tracking. If a breach is confirmed, Compensky may proceed to termination under Section 12.3.

12.5 Effects of Termination

Upon expiry or termination of this Agreement for any reason:

  • 12.5.1 Cessation of Promotion: The Affiliate must immediately cease all promotional activities related to the Program and must not generate new Referrals.

  • 12.5.2 Link Removal: The Affiliate must remove all Referral Links from all Affiliate Channels within seven (7) days.

  • 12.5.3 Brand Materials Removal: The Affiliate must remove all Compensky logos, trademarks, and branded materials from all Affiliate Channels and must cease all use of Compensky Content within seven (7) days.

  • 12.5.4 License Termination: All licenses granted to the Affiliate under this Agreement terminate immediately.

  • 12.5.5 Commission on Pre-termination Claims: Claims that were properly tracked before the effective date of termination and that become Paid Claims within ninety (90) days after the termination date may still be eligible for Commission, provided that:

  • The Claim was generated within the Cookie Duration before termination

  • The termination was not for cause (breach or fraud)

  • All other Commission requirements are met

  • 12.5.6 Commission on Post-termination Claims: Referrals that occur after the termination date or Claims submitted after the termination date are not eligible for Commission, even if tracked cookies remain active

  • 12.5.7 Final Payment: Compensky will calculate and pay any Commission due for eligible Paid Claims in accordance with Section 9, subject to the Minimum Payout Threshold and any applicable reversals or offsets.

  • 12.5.8 Payment Timing: Final payment, if any is due, will be processed within sixty (60) days after the termination date to allow time for verification and to account for potential reversals or chargebacks.

  • 12.5.9 No Liability for Termination: Except in cases of material breach by Compensky, neither party has any liability to the other for losses, lost profits, or damages arising from termination of this Agreement.

  • 12.5.10 Survival: The following provisions survive termination: Sections 9.6 (Taxes), 9.7 (Commission Reversals), 10 (Data Protection), 11 (Intellectual Property), 13 (Confidentiality), 14 (Limitation of Liability and Indemnification), 16 (Governing Law and Jurisdiction), and any other provisions that by their nature should survive.

13. CONFIDENTIALITY

  • 13.1 Confidential Information Definition: Confidential Information means all non public information disclosed by one party to the other in connection with this Agreement, including but not limited to business strategies, financial information, customer data, Commission structures, technical systems, proprietary processes, and any information marked as confidential or that would reasonably be understood to be confidential.

  • 13.2 Obligations: Each party agrees not to disclose the other party's Confidential Information to third parties and not to use such Confidential Information for any purpose other than performing its obligations under this Agreement.

  • 13.3 Exceptions: The confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no breach of this Agreement

  • Was lawfully in the receiving party's possession prior to disclosure

  • Is independently developed by the receiving party without use of the Confidential Information

  • Is required to be disclosed by law, regulation, court order, or governmental authority, provided that the receiving party gives reasonable advance notice to allow the disclosing party to seek protective measures

  • 13.4 Limited Disclosure: A party may disclose Confidential Information to its employees, professional advisors, or service providers who need to know the information and who are bound by confidentiality obligations at least as protective as those in this Agreement.

  • 13.5 Duration: Confidentiality obligations continue for three (3) years after termination of this Agreement.

14. LIMITATION OF LIABILITY AND INDEMNIFICATION

14.1 Disclaimer of Warranties
  • 14.1.1 The Program, Affiliate Dashboard, Tracking System, and all related services and materials are provided "as is" and "as available" without warranties of any kind, express or implied.

  • 14.1.2 To the maximum extent permitted by law, Compensky disclaims all warranties including implied warranties of merchantability, fitness for a particular purpose, non infringement, and any warranties arising from course of dealing or trade usage.

  • 14.1.3 Compensky does not warrant that the Website, Tracking System, or Affiliate Dashboard will operate without interruption or error, that defects will be corrected, or that the service is free from viruses or harmful components.

  • 14.1.4 Compensky makes no guarantee regarding the number of Referrals, Claims, Paid Claims, or Commission amounts that the Affiliate will receive.

14.2 Limitation of Liability
  • 14.2.1 Liability Cap: To the maximum extent permitted by applicable law, Compensky's total aggregate liability to the Affiliate for all claims arising out of or related to this Agreement, whether in contract, tort, negligence, or otherwise, shall not exceed the total Commission actually paid to the Affiliate in the twelve (12) months immediately preceding the event giving rise to the claim.

  • 14.2.2 Exclusion of Indirect Damages: Under no circumstances shall Compensky be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of business opportunities, loss of data, loss of goodwill, or business interruption, even if Compensky has been advised of the possibility of such damages.

  • 14.2.3 Limitations on Time: Any claim arising under this Agreement must be brought within one (1) year after the cause of action accrues.

  • 14.2.4 Exceptions: Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

14.3 Affiliate Indemnification of Compensky
  • 14.3.1 The Affiliate agrees to indemnify, defend, and hold harmless Compensky, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable legal fees) arising from or relating to:

  • The Affiliate's breach of any provision of this Agreement;

  • The Affiliate's violation of any applicable law or regulation;

  • The Affiliate's infringement of third-party intellectual property rights or other rights;

  • The content, operation, or conduct of the Affiliate's Channels;

  • Any fraudulent, deceptive, or unlawful acts by the Affiliate in connection with the Program;

  • Claims by Passengers or third parties relating to the Affiliate's promotional activities;

  • The Affiliate's failure to comply with data protection laws; or

  • The Affiliate's failure to properly account for and pay taxes on Commission income.

  • 14.3.2 Compensky will provide the Affiliate with prompt notice of any claim subject to indemnification and reasonable cooperation in the defense. Compensky reserves the right to participate in the defense with its own counsel at its own expense.

14.4 Mutual Indemnification
  • 14.4.1 Each party shall indemnify the other against any claims arising from its own negligence or willful misconduct, except to the extent such claims are attributable to the negligence or misconduct of the other party.

15. FORCE MAJEURE

  • 15.1 Neither party shall be liable for any failure or delay in performing its obligations under this Agreement (except payment obligations) to the extent such failure or delay is caused by events beyond the reasonable control of that party, including but not limited to acts of God, war, terrorism, civil unrest, labor strikes, natural disasters, epidemics, pandemics, government actions, changes in law, power failures, or Internet outages.

  • 15.2 The affected party must promptly notify the other party of the force majeure event and its expected duration. Performance shall be suspended during the period of the force majeure event.

  • 15.3 If a force majeure event continues for more than sixty (60) days, either party may terminate this Agreement without liability by providing written notice to the other party.

16. GOVERNING LAW AND JURISDICTION

  • 16.1 Governing Law: This Agreement and all matters arising from or relating to it shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law principles.

  • 16.2 Jurisdiction: The parties agree that the courts of Istanbul, Turkey, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter. The parties irrevocably submit to the jurisdiction of such courts.

  • 16.3 International Affiliates: The parties acknowledge that Affiliates may be located outside Turkey and may be subject to other jurisdictions. While Turkish law and Istanbul jurisdiction govern this Agreement, the parties will make reasonable efforts to resolve disputes amicably and may consider alternative dispute resolution methods if appropriate.

17. MODIFICATIONS TO THE AGREEMENT AND PROGRAM

  • 17.1 Right to Modify: Compensky reserves the right to modify, amend, or supplement this Agreement, the Program structure, Commission Rates, Campaign Terms, or any Program policies at any time.

  • 17.2 Notice of Material Changes: For material changes that significantly reduce Affiliate benefits or impose new material obligations, Compensky will provide at least thirty (30) days' advance notice via email to the Affiliate's registered email address or through a prominent notice in the Affiliate Dashboard.

  • 17.3 Notice of Non-Material Changes: For non-material changes, administrative updates, or clarifications, Compensky may provide shorter notice or update the Agreement without advance notice.

  • 17.4 Acceptance of Changes: Continued participation in the Program after the effective date of any change constitutes acceptance of the modified Agreement. If the Affiliate does not agree to material changes, the Affiliate may terminate this Agreement under Section 12.2 before the changes take effect.

  • 17.5 Versioning: Amended versions of this Agreement will be published on the Website with a new "Last Updated" date. The Affiliate is responsible for reviewing the Agreement periodically.

18. GENERAL PROVISIONS

  • 18.1 Entire Agreement: This Agreement, together with any Campaign Terms and documents expressly incorporated by reference, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

  • 18.2 No Waiver: No failure or delay by either party in exercising any right or remedy under this Agreement shall operate as a waiver of that right or remedy, nor shall any single or partial exercise preclude any further exercise of that right or any other right or remedy.

  • 18.3 Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The parties agree to replace any invalid provision with a valid provision that most closely achieves the original intent and economic effect.

18.4 Assignment
  • 18.4.1 The Affiliate may not assign, transfer, or delegate any rights or obligations under this Agreement without the prior written consent of Compensky. Any attempted assignment in violation of this provision is void.

  • 18.4.2 Compensky may freely assign this Agreement or any rights hereunder to any affiliate, subsidiary, successor, or acquirer of its business or assets without notice or consent.

  • 18.5 Priority of Documents: In the event of any conflict or inconsistency between the provisions of this Agreement and any Campaign Terms or other specific written agreement between the parties, the following order of priority shall apply: (1) specific written agreements signed by both parties, (2) Campaign Terms, (3) these Affiliate Program Terms and Conditions.

  • 18.6 Language: No failure or delay by either party in exercising any right or remedy under this Agreement shall operate as a waiver of that right or remedy, nor shall any single or partial exercise preclude any further exercise of that right or any other right or remedy.

18.7 Notices
  • 18.7.1 All notices, requests, or communications under this Agreement must be in writing and in English.

  • 18.7.2 Notices to the Affiliate shall be sent to the email address provided in the Registration Form or updated in the Affiliate Dashboard and shall be deemed delivered when sent.

  • 18.7.3 Notices to Compensky should be sent to the affiliate support contact email address published on the Website or in the Affiliate Dashboard.

  • 18.7.4 Either party may change its notice address by providing written notice to the other party.

  • 18.8 Independent Evaluation: The Affiliate acknowledges that it has independently evaluated the desirability and risks of participating in the Program and is not relying on any representations, guarantees, or statements from Compensky except as expressly set forth in this Agreement.

  • 18.9 Relationship with Direct Marketing: The Affiliate understands that Compensky may independently market its Services directly to consumers, operate other affiliate or partnership programs with different terms, and engage in business relationships with entities similar to or competitive with the Affiliate. This Agreement does not grant the Affiliate any exclusive rights or territory.

19. CONTACT INFORMATION

For questions about the Affiliate Program, this Agreement, or your Affiliate account, please contact:

Compensky Danışmanlık Ticaret Limited Şirketi

ESENTEPE MAH. TALAT PAŞA CAD. NO: 5 İÇ KAPI NO: 1 ŞİŞLİ/ İSTANBUL

Website: www.compensky.com

Affiliate Support: affiliate@compensky.com

BY APPLYING TO THE PROGRAM AND ACCEPTING THIS AGREEMENT, THE AFFILIATE ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH HEREIN.

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